about us

ABOUT US

Design Advantage has been trading since October 2005. We are based in Canterbury, Kent, UK. In 2006, we were awarded the Buy With Confidence award by Kent Trading Standards, and were the first design agency to be awarded the accreditation. In 2007, we were Highly Commended when we entered for the Kent Sustainable Business Awards, competing against some big name businesses.

Design Advantage ensure that you get the best possible return on investment for your design, marketing or website requirement. Each piece of work we undertake is bespoke. We do not use templates. We work locally, regionally, nationally and internationally for a wide range of customers.

We are able to fuse expert design skills and lateral conceptual thinking into the work we undertake. Applying these core skills with existing and emerging technologies ensures that we can produce state-of-the-art services for our clients and customers. However, if you need a plain and simple design with fewer bells and whistles we can do that too.

Design Advantage are particularly interested in ethical and environmental issues, and we are developing processes and capabilities that allow us to offer more progressive eco-friendly choices to our customers. Please read through our Eco policy.

OUR PROMISE - Honesty, Integrity and Continuity

We will provide an honest, reliable service.  We will get back to you when we say we will.  Design Advantage has been trading since 2005 we will not be disappearing half way through your job (as we have heard can happen).  You can speak to the designer anytime you wish.

Being a local family run organisation, repeat business is essential to us.  We are dedicated to providing a first class service to promote your business or charity.

Here are some frequently asked questions to check out before you decide which studio to go with for graphic or webdesign in the Kent area.


A HISTORY OF OUR COMPANY

Leon (our Creative Director and owner of Design Advantage) has worked in the website and graphic design business since 1995. He has designed and developed services for the internet since its very early stages, and has worked on some very high-profile work during the 'boom and bust' period between 1997-2002. He produced graphic design and website services for clients including Demon Internet, Diner's Club International, Cliff Richard Organisation, the Department of Trade & Industry (DTI), MediaVest (DMB&B), Teltek Open Capital, E-Street ID, Beverley Cobella, New Music Television, Easyspace and many more.



Leon also produced some work on a freelance basis for other design and new-media agencies in the South East region of England. Work was commissioned for Pizza Hut, Coca Cola, Dowlis, Toshiba, Betty Crocker and others.

Leon decided to start Design Advantage in 2005. Since then, Leon and Sue have steadily been building Design Advantage, forging new alliances with like-minded creative and technical people and specialising in brand, identity, Flash animation and website interface work. They moved from Dorking in Surrey to a lovely village in Kent, between Canterbury and Ashford, in 2007.  In addition to this going on, they became tired-looking parents to their beautiful fresh-faced daughter in the summer of 2008. It's okay, they are getting some sleep again now!

For more on Leon, Sue and the rest of the Design Advantage team, click here.


SATISFIED CUSTOMERS

Design Advantage appreciate the value of good customer service. We expect it ourselves, and do try our best to offer it to our customers. We know that if you are happy then you will not only want to keep coming back to us but also you will recommend us to your friends and business associates.

Each of our customers comes to us with a diverse range of requirements but they all want to be treated with respect, listened to and have their requirements met even if they are not quite sure what they are! We are there to help.

Don't worry if you don't know how to write a brief for a graphic designer, we probably don't know how to do your job either. We can sit down and have a chat about what you need and work out the brief from there. We can raid our cupboard of creative juices, and talk over some ideas while enjoying some organic fairtrade coffee, or loose leaf tea if you prefer.

If you would like to arrange an appointment, please contact us.

Please read through our page of testimonials to see what our customers think of our work.

Our business is operated with credibilty and ethical integrity. We were the first Graphic and Web Design agency in the country to gain the Kent Trading Standards 'Buy With Confidence award. We were on the scheme for seven years (until 2014) when Kent Trading Standards decided to stop the Buy With Confidence scheme, which is a shame.

We take customer satisfaction very seriously and in the unlikely event of any customer complaints we would follow an agreed procedure, including possible mediation with Trading Standards if necessary (needless to say we have never needed any mediation support.)


OUR LOCATION

We are incredibly lucky to work from our countryside office retreat. It provides us with peace and quiet, a wild natural environment - all helping to aid our focus and concentration.

Here is a recent article from The Sunday Times, Home section, 28th Oct 2012...

The secret is out – the Yuppies are coming.
It is a paradox of modern living that we want good transport connections and the ability to whizz about, yet don't want to hear any evidence. The country ideal is well-connected silence. It's not easy to find.

One place that does provide that elusive combination, however is the Kent Downs AONB between Ashford (37 mins from London on the Javelin train) and Canterbury (one of the lovliest regional cities, with stupendous schools and a jaw-dropping cathedral).

Much of Kent is pretty flat, but this part has not only the gorgeous chalk escarpment of the Downs
, but folding hills, pretty views and little development. Its unspoilt villages include Waltham, Hastingleigh, Wye, Stowting and Chilham. Whilst prices in some parts of the country have been falling - particularly between Canterbury and the east coast because of the closure of Pfizers - this golden area has been holding up nicely.

(The Sunday Times, Home section. 28 Oct 2012).